What is the luggage service?

Do you want to spend a night in an onsen or go hiking in the mountains of Japan? Or simply move from hotel to hotel within Tokyo without losing much time? Then the luggage service is exactly what you need.

Travel comfortably around without having to constantly carry your heavy or bulky suitcase. That’s what the luggage service does for you. Japanese luggage services are known for their reliability and efficiency. The careful handling of luggage and punctual delivery are characteristic of this service.

How does the luggage service work?

You simply drop off your suitcase at a drop-off station or at a hotel. There, you specify where your luggage should be sent and by when. For longer distances, about 1 day should be calculated for pick-up and delivery.

At the airport, there are also dedicated counters where you can drop off or pick up your luggage.

You can also book the service online (e.g., through Yamato Transport) yourself, but it’s usually faster and more reliable to do it locally.

Insider Tips

  • It’s best to also ask about insurance. Generally, everything should go smoothly since these services are very reliable, but you never know.
  • Try booking the luggage service at a cobini (e.g., 7 Eleven). It’s usually cheaper there.
  • Why not use a tracker (e.g. AirTags) so you can track your luggage? Then you’re always on the safe side.

Costs

Prices vary depending on the distance and size of the luggage.

Within a city, such as Tokyo, you can expect to pay approximately 1,000 – 2,000 yen for a standard suitcase size. A similar price applies between the airport and the city.

For longer distances between cities, it is advisable to transport the luggage yourself. The price for the luggage service would be approximately 3,000 – 5,000 yen in this case.